Privacy Policy

We Web Design 

At We Web Design (“we”, “us”, “our”), we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you interact with us — including via our website wewebdesign.com.au, intake forms, emails, or as a client.

We generally operate as a small business under Australian law, and while not all small businesses are covered by the full Privacy Act 1988 (Cth) and Australian Privacy Principles (APPs), we follow good practices aligned with them to protect your privacy.

 

1. What Personal Information We Collect

We may collect:

  • Contact details (name, email address, phone number, business name/address).
  • Project-related info (your logo, photos/images, text/content, preferences for your website).
  • Enquiry or intake form details.
  • Payment-related info (handled securely via third-party processors; we don’t store full card details).
  • Website usage data (e.g., IP address, browser type, pages visited) via basic analytics tools (no fancy tracking).

We only collect what’s reasonably needed to provide our services or respond to enquiries.

 

2. How We Collect It

  • Directly from you: When you submit our contact/intake form, email us, provide content for your site, or pay for services.
  • Automatically: Via cookies or server logs on our website (basic, no heavy advertising trackers).
  • From third parties: Rarely, e.g., if you refer us or we assist with domain registration (but domain details are your responsibility).

 

3. Why We Collect, Use, and Disclose It

We use your personal information to:

  • Respond to enquiries and provide quotes.
  • Design, build, and deliver your website.
  • Provide hosting, maintenance, support, and minor edits.
  • Communicate about your project (updates, revisions, invoices).
  • Improve our services (basic analytics only).

We may disclose it to:

  • Our trusted suppliers (e.g., hosting provider, email service, payment gateway) — only as needed and under strict confidentiality.
  • If required by law (e.g., court order). We don’t sell your information or use it for marketing spam.

 

4. Storage and Security

  • Personal info is stored securely in Australia (or with providers who meet Australian standards).
  • We use reasonable safeguards (password protection, secure hosting, limited access) to protect against loss, misuse, unauthorised access, or disclosure.
  • We keep it only as long as needed for the purpose (e.g., during your project + a reasonable period after for support), then securely delete/destroy it.

 

5. Access, Correction, and Complaints

You can ask to access or correct your personal information we hold (just email us). We’ll respond within a reasonable time (usually 30 days). If you think we’ve breached privacy, contact us first — we’ll investigate and fix issues. If unhappy with our response, you can complain to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

 

6. Overseas Disclosure

We don’t routinely send personal info overseas. If we ever do (e.g., a cloud tool hosted outside Australia), we’ll take steps to ensure it’s protected to Australian standards.

 

7. Cookies and Website

Our site uses essential cookies for functionality (e.g., form submissions). No targeted ads or heavy tracking. You can manage cookies via your browser settings.

 

8. Changes to This Policy

We may update this policy occasionally. Check back here — continued use of our site/services means acceptance.

 

Contact Us

Questions or concerns? Email: admin@wewebdesign.com.au

 

 

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